Shipping policy

At Mella's Creations, we work hard to make sure your orders arrive quickly and safely.

Processing Time:

    •    All orders are processed and shipped once completed.

    •    You will receive a tracking number once your order has been shipped.

Shipping Time:

    •    Orders typically arrive within 3–5 business days after shipment.

    •    Delivery times may vary depending on your location and the postal service.

Tracking & Delivery Issues:

    •    If your tracking shows the package is already in your local area, please contact your local post office for further assistance.

    •    If tracking shows your package is still in our area, reach out to us directly so we can help resolve the issue.

Delays:

    •    Please note that unexpected delays (weather, postal service issues, or holidays) are outside of our control, but we will do our best to support you if issues arise.